MEET THE DPB TEAM
DANNY BIRLEY
Director-Plumbing
& Heating Engineer
Danny founded the business in 2006 and has over 21 years experience in the industry as an engineer for both domestic and commercial work
After completing his plumbing apprenticeship at York college and working for 2 local businesses within the Scarborough area Danny decided to start his own business and start his dream venture
He oversees everything that goes on at DPB alongside going out on the road as an engineer carrying out installations, servicing and breakdowns
REBECCA BIRLEY
Director, Finance Manager
Rebecca, Danny's wife is the companies finance manager and has been involved in the business since its launch in 2006
She oversees all the financial activity within the company and is in charge of the marketing of our products and services and gathering customers feedback on our engineers to ensure our high standards are always adhered to
ROBERT PINDER
Plumbing & Heating Engineer
Rob has been with us since June 2008 and carried out his plumbing apprenticeship at York college and went on to obtain his gas qualifications
Rob carries out our installation work for bathroom suite and boiler installations and completes all work to the highest of standards
He has been an important part of the expansion of the business
EMMA BENTLEY
Office Administrator
Emma's role in the business is working in administration alongside Louise, Rebecca and Libby
She undertakes daily tasks from taking bookings, planning and dispatch of jobs to our engineers and management of our homecover database ensuring the business meets our customers high expectations of first class customer service
LIBBY BIRLEY
Administration
Assistant
Libby works part time as an office administrator and works alongside our office team
She assists in the scheduling and planning of jobs
Dealing with customer enquiries online and over the telephone
LOUISE GRAVESTOCK
Office Manager
Louise is the office manager and her role in the business is answering the phone and taking messages, invoicing of clients, quotations, purchase orders from our suppliers, scheduling of works for our engineers and liaising with clients along with keeping our engineers on their toes making sure the business runs smoothly and efficiently keeping our service times as quick as possible
Louise has many years experience in administration work and is a valuable asset to our company
IAN BATT
Gas Service
& Breakdown Engineer
Ian joined the company in February 2021 as a service breakdown engineer and his role in the business is to service and repair boilers along with looking after our customers on monthly cover plans.
With over 18 years experience of service and breakdown within the industry his knowledge and experience adds great value to the company and he also works on oil boilers and LPG gas boilers
DANIEL VIRR
Trainee Plumbing
& Heating Engineer
Daniel is Training to become a fully qualified plumbing and heating engineer who is completing his apprenticeship with the company and will gain City and Guilds levels 2 and 3 along with becoming Gas Safe Registered upon qualifying.
His role is the business is to assist our engineers on jobs and carries out a variety of installation jobs by himself.
He's doing exceptionally well and is a valuable member of our team and is sure to be a great asset to the company once qualified
ALFIE HOLDER
Trainee Plumbing & Heating Engineer
Alfie is employed as a trainee 3rd year plumbing and heating apprentice who is currently learning at York College.
His role in the business is currently assisting our engineers on site while learning at the same time.
Upon qualification he will become a fully qualified valuable member of our team